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Privacy Policy

At Irida Interiors, we are committed to protecting your privacy. This notice explains how we collect, use, and protect your personal information when you contact us or use our interior design services.

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Registered name: Irida

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  • ​​​​Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • How to complain

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Contact Details

Telephone  07365806191

Email  iridainteriors@gmail.com

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What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

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  • Names and contact details

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  • Correspondence

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Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

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Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

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If you make a request, we must respond to you without undue delay and in any event within one month.

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To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

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  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

 

We collect personal information such as name, phone number, and email address in order to respond to inquiries about our interior design services. Clients also have the option to provide a brief introductory message about their needs or project, though this is entirely voluntary and not required. This allows us to better understand the context of the inquiry and provide more relevant and helpful responses. Our legitimate interest is to ensure effective communication with potential clients and to deliver a professional and personalised service experience. We only collect the minimum necessary information and do not use it for unrelated purposes. We believe this processing poses minimal risk to individuals, as it is expected in the context of a service inquiry and used solely to respond to the individual\'s request. Individuals can contact us at any time to have their information updated or removed. 

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Where we get personal information from

  • Directly from you

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How long we keep information

  • We retain client information and project records for as long as necessary to support the delivery of our interior design services and to maintain a record of the work completed. This helps us provide ongoing support, manage repeat projects, and refer back to past designs when requested. We keep this information securely and review it periodically to ensure it is still needed. If a client requests deletion of their personal data, we will securely remove it unless we are required to keep it for legal or contractual reasons.

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Who we share information with

Others we share personal information with

  • Suppliers and service providers

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How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113

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Website: https://www.ico.org.uk/make-a-complaint

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Last Updated 28.04.2025

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